LG Appliance Repair in Roxbury, MA
Your Home Deserves the Best—Our Certified Technicians Provide, Reliable Service And We Deliver Fast, Affordable, and Long-Lasting Repairs In Roxbury, Roxbury Crossing, West Roxbury, Dorchester, Massachusetts and Nearby Areas
LG Appliance Repair in Roxbury, Massachusetts, Appliance Repair Pros
You repair LG appliances in Roxbury, Massachusetts, and nearby areas from Roxbury Crossing to Dorchester and West Roxbury. Whether you rely on an InstaView refrigerator with a Linear Compressor, a TurboWash front load washer, a TrueSteam dryer, or a ProBake convection range, our team is equipped to handle it. We understand the specific needs of local homes, from the renovated condos in Jamaica Plain to the family homes near Franklin Park.
LG (Life’s Good) appliances are known for their sleek design and advanced technology, often leading the market in smart features and energy efficiency. However, their high-tech nature requires a specific set of skills to diagnose and repair. We focus on careful diagnostics to identify the root cause of the breakdown, ensuring we fix the problem correctly rather than just swapping parts. Our technicians treat your home with total respect, protecting your floors and maintaining a clean workspace. We provide dependable scheduling and clear communication throughout the process. Contact us today to schedule your service.
LG Appliances We Service in Roxbury
Homeowners in Roxbury choose LG for its modern aesthetic and quiet operation. When these appliances fail, it disrupts your daily routine. We provide comprehensive repair services to restore performance and efficiency. Our team is familiar with the specific engineering choices LG uses, such as their Direct Drive motors and Inverter Linear Compressors.
Common LG appliances we repair:
- LG InstaView and Door-in-Door refrigerators
- LG Signature and Studio series built-in units
- Front load and top load washers with TurboWash
- Gas and electric dryers with TrueSteam
- QuadWash dishwashers
- Gas and electric ranges with ProBake Convection
- Over-the-range microwaves
- WashTower laundry centers
What makes LG repairs different:
- Inverter Linear Compressors that operate differently than standard compressors
- Direct Drive motors attached directly to the washer drum (no belts)
- Complex main control boards that communicate via Wi-Fi (ThinQ)
- Hall sensors and tachometers used for speed regulation
- Specific “Knock Knock” glass sensors on InstaView models
- Craft Ice makers that produce spherical ice
- Touchscreen control panels on high-end ranges
Why Homeowners Choose Appliance Repair Pros for LG Repairs
Brand Specific Diagnostics and Correct Root Cause Testing
LG appliances rely heavily on digital logic. A “not cooling” fridge could be a compressor failure, a software glitch, or a sensor error. We use multimeters to measure the specific frequency (Hz) signals that drive LG’s linear compressors and direct drive motors. This technical approach prevents the frustration of guessing and ensures we solve the actual issue on the first attempt.
Experience Across LG Studio, Signature, and ThinQ
While a standard LG washer is popular, the Signature series involves auto-open doors and textured steel finishes that require special care. We understand the nuances of these premium sub-lines. We know how to navigate the service menus on ThinQ-enabled devices to read the internal fault history that isn’t shown to the user.
Respect for the Home and Clean Work Habits
We know that inviting a service technician into your home requires trust. Whether you live in a historic brownstone or a modern apartment, we respect your space. We use protective mats for tools to prevent scratches on your countertops or floors. We clean up any packaging, debris, or water spills resulting from the repair, leaving your home exactly as we found it, only with a working appliance.
Dependable Scheduling and Clear Communication
Your time is valuable. We strive to offer appointment windows that work with your schedule, whether you are commuting from downtown or working from home. We communicate clearly about our arrival times so you are not left waiting. When we diagnose the issue, we explain it in plain English so you understand what went wrong and how we plan to fix it.
Service Area Focus in Roxbury and Nearby Areas
We are a local business focused on Roxbury, Dorchester, and the surrounding neighborhoods. We know the local roads, the parking situations, and the specific electrical and plumbing quirks often found in Boston area housing. This local focus allows us to respond faster and spend more time fixing your appliance and less time in traffic.
Common Problems We Fix in LG Appliances
LG Refrigerator Not Cooling
This is the most common issue with LG fridges. The lights are on, but the food is warm. This often involves the compressor system.
- Linear compressor failure
- Start relay or board failure
- Condenser fan motor failure
- Dirty condenser coils restricting airflow
- Refrigerant leak in the sealed system
How we diagnose it
We check the amp draw of the compressor and the frost pattern on the evaporator. If the compressor is running but not cooling, we use specific pressure gauges to determine if the linear compressor valves have failed.
What you can do right now
Pull the fridge away from the wall and listen. If you hear a clicking sound or complete silence from the back bottom, the compressor may not be starting.
LG Washer Not Draining (OE Error)
The washer stops mid-cycle full of water and displays “OE.” This stands for Output Error, meaning the water cannot leave the machine.
- Clogged drain pump filter
- Failed drain pump motor
- Kinked drain hose
- Obstruction in the house drain pipe
How we diagnose it
We listen to the drain pump. If it hums but doesn’t pump, the impeller is broken or jammed. We check the drain filter (coin trap) for debris like coins or hair pins.
What you can do right now
Locate the small access door on the bottom front of the washer. Open it and carefully unscrew the drain filter (have a towel ready) to check for clogs.
LG Washer Drum Not Spinning (LE Error)
The drum twitches but won’t spin, often accompanied by a loud buzzing noise and the “LE” code.
- Rotor position sensor (Hall sensor) failure
- Loose wire harness on the motor
- Main control board failure
- Worn rotor splines
How we diagnose it
We measure the resistance on the Hall sensor. This small part tells the computer exactly where the motor is. If it fails, the motor cannot run. We also inspect the wiring harness for vibration damage.
What you can do right now
Unplug the washer for 5 minutes to reset the computer. Reduce the load size, as a heavy load can sometimes trigger a false LE error.
LG Dryer Not Heating (Gas or Electric)
The dryer runs, but clothes come out wet. On LG dryers, this can be a simple fuse or a complex sensor issue.
- Blown thermal fuse
- Burned out heating element
- Failed gas valve solenoid
- Moisture sensor failure
How we diagnose it
We test the heating element continuity and the safety thermostats. On gas models, we check the igniter resistance. We almost always check the airflow at the vent, as poor venting is the #1 cause of heater failure.
What you can do right now
Check your home circuit breaker (electric models). Verify that the gas supply valve is open (gas models).
LG Dishwasher Not Cleaning
Dishes come out dirty or with white film. LG QuadWash arms rely on water pressure to rotate.
- Clogged filter
- Wash pump motor failure
- Spray arm holes blocked
- Diverter motor failure
How we diagnose it
We listen for the wash motor to engage. We inspect the filter assembly for broken glass or debris. We check the spray arms to ensure they spin freely and aren’t hitting tall plates.
What you can do right now
Clean the mesh filter at the bottom of the tub. Run a cycle with a dishwasher cleaner to remove hard water deposits.
LG Ice Maker Not Making Ice
This is common with both standard ice makers and the new Craft Ice spherical makers.
- Frozen water line
- Failed ice maker motor
- Fan failure in the ice room
- Water inlet valve failure
How we diagnose it
We check the temperature in the ice compartment; if it’s above 15°F, ice won’t harvest. We test the test button on the ice maker to force a cycle.
What you can do right now
Check if the “Ice Plus” or “Express Freeze” mode helps. Ensure the water filter isn’t clogged, which reduces water pressure.
Our LG Repair Services by Appliance Type
LG Refrigerator and Freezer Repair
LG refrigerators are technologically advanced, often featuring the Door-in-Door design. The Linear Compressor is efficient but is a known failure point in certain models. We are experts in diagnosing these sealed system issues.
- Symptoms we commonly fix: Freezer cold but fridge warm, clicking noise from back, Craft Ice maker jamming, water dispenser leaking, and error codes like “FF” or “E.”
How we approach the repair
We use specialized software to communicate with the main board. We check the resistance of the compressor windings. For cooling issues, we verify the evaporator fan is circulating air to the fresh food compartment.
LG Washing Machine Repair
LG front loaders are very popular in Roxbury condos. They use a Direct Drive motor which eliminates the belt, making them quieter but more dependent on electronics. The main bearing can wear out over time, causing a loud roar.
- Symptoms we commonly fix: LE error code (Locked Motor), OE error (Not Draining), UE error (Unbalanced), leaking from the door boot, and moldy smells.
How we approach the repair
We inspect the rotor and stator at the back of the tub. We check the Hall sensor. If the unit is leaking, we examine the drain pump housing and the door bellow for tears.
LG Dryer Repair
LG dryers pair perfectly with their washers but face their own set of challenges. The TrueSteam feature adds complexity, as it involves water valves and nozzles that can clog or leak.
- Symptoms we commonly fix: d80, d90, or d95 flow errors, no heat, dryer drum not turning, and steam function not working.
How we approach the repair
We clear the internal lint ducts within the dryer cabinet. We test the moisture sensors bars to ensure they are detecting wet clothes accurately. For steam issues, we check the water inlet hose and nozzle.
LG Dishwasher Repair
LG dishwashers use a Direct Drive motor for the wash pump as well, reducing noise. However, electronic glitches and drain pump failures are common.
- Symptoms we commonly fix: AE or E1 leak errors, dishes not drying, loud noises during wash cycle, and latch failures.
How we approach the repair
We check the flood sensor in the base pan. We test the heating element, as LG dishwashers rely on high heat to dry dishes (condensing drying) rather than a fan.
LG Oven Range and Cooktop Repair
LG ProBake ranges move the heating element from the bottom of the oven to the back wall for even heat. This changes how we diagnose uneven baking issues.
- Symptoms we commonly fix: Oven not heating, F9 error (oven not heating), cooktop burner not lighting, and glass top cracks.
How we approach the repair
We test the convection fan and the rear heating element. On gas ranges, we inspect the igniters. We also check the relay board if the oven shuts off intermittently.
LG Microwave Repair
We service LG over-the-range microwaves. These units often experience keypad failures or door switch issues.
- Symptoms we commonly fix: No heat, turntable stuck, exhaust fan not working, and display flickering.
How we approach the repair
We test the magnetron and capacitor. We carefully align the door switches, as even a slight misalignment can prevent the unit from starting.
Brand Notes for LG Studio, Signature, and ThinQ
LG Studio Service and Repair
The Studio line is designed for built-in looks and high performance. These units often have heavier doors, commercial-style knobs, and higher output burners.
- Common service situations: Hinge adjustments on heavy doors, calibrating high-BTU burners, and servicing built-in microwave drawers.
We understand the installation requirements of these units, which is crucial when sliding them out for service without damaging cabinetry.
LG Signature Service and Repair
Signature is LG’s ultra-premium line, featuring textured steel and auto-open doors. These appliances are packed with sensors and motors just for the door operations.
- Common service situations: Auto-open door sensor calibration, foot sensor issues, and complex electrical diagnostics on the main interface.
We treat these units with white-glove care. Diagnosing them often requires accessing service modes that are not available on standard models.
LG ThinQ Smart Diagnosis
Almost all modern LG appliances are ThinQ enabled. This allows the appliance to “talk” to a smartphone. While convenient, connectivity issues can sometimes mimic mechanical failures.
- Common service situations: Wi-Fi connection drops, false error reporting, and software updates.
We use the Smart Diagnosis data points to verify our manual testing, ensuring that the computer and the mechanical parts agree on the problem.
Understanding Common LG Error Codes and Warnings
LG appliances use specific 2-letter codes to tell you exactly what system is failing. Recognizing these can save time.
- OE (Washer/Dishwasher): Output Error. The unit cannot drain water. Check filters and hoses.
- IE (Washer/Dishwasher): Input Error. The unit is not filling with water. Check valves and supply lines.
- UE (Washer): Unbalanced Error. The load is lopsided.
- LE (Washer): Locked Motor Error. The motor cannot spin, often due to a Hall sensor or heavy load.
- d80 / d90 / d95 (Dryer): Flow Sense Error. The exhaust vent is 80%, 90%, or 95% clogged.
- FF (Fridge): Freezer Fan Failure. The fan motor or board is bad.
- F9 (Oven): Oven fails to heat. Check igniter or element.
- AE / E1 (Dishwasher): Aqua Stop Error. A leak has been detected in the base pan.
Maintenance Tips for LG Owners in Roxbury
To keep your LG appliances running smoothly, follow these maintenance steps.
- Clean the Drain Pump Filter: On LG washers, this is located behind a small door on the bottom front. Clean it monthly to prevent OE errors and odors.
- Vacuum Refrigerator Coils: Keep the back of your LG fridge clean to protect the linear compressor from overheating.
- Check Dryer Vents: LG dryers are very sensitive to airflow. If you see “Flow Sense” bars light up, clean your home’s ductwork immediately.
- Run Tub Clean Cycle: Use the Tub Clean cycle on your washer with bleach or a cleaner tablet to keep the machine smelling fresh.
- Wipe Door Seals: Keep the boot seal on your front load washer clean and dry to prevent mold growth.
- Update Firmware: If your appliance is connected to ThinQ, keep the firmware updated to fix software bugs.
- Clean Dishwasher Filter: Rinse the mesh filter weekly to ensure peak cleaning performance.
Serving Roxbury, MA and Nearby Areas
We are proud to serve Roxbury and the surrounding communities. We understand the mix of historic charm and modern living in this area. Our technicians are frequently in your neighborhood, ready to help.
- Roxbury
- Roxbury Crossing
- Dorchester
- West Roxbury
- Mission Hill
- Jamaica Plain
- Mattapan
- Roslindale
Zip codes we serve: 02119, 02120, 02121, 02124, 02130, 02131, 02132.
Frequently Asked Questions About LG Appliance Repair
Is it worth replacing the linear compressor in an LG fridge?
If the fridge is under 5 years old, parts may be covered by the manufacturer, making the repair worth it. If it is over 10 years old, the cost of labor and parts for a sealed system repair might exceed the value of the unit. We will provide an honest quote before starting.
What does the “LE” code mean on my LG washer?
LE stands for Locked Motor Error. It usually doesn’t mean the motor is broken, but rather the Hall sensor (which tracks speed) or the wiring harness has failed. It can also happen if the washer is overloaded. Reset the breaker and try a smaller load first.
Do you service LG WashTowers?
Yes, we service the LG WashTower, which is a single-unit washer and dryer tower. The center control panel controls both units. We are experienced in accessing the components in this unique configuration.
Why is my LG dishwasher flashing “AE”?
The AE code indicates a leak. The dishwasher has a sensor in the bottom pan that detects water. If this trips, the unit will drain continuously and won’t start. Turn off the water supply and reach out to us to find the leak.
My LG dryer says “Flow Sense” but the vent looks clean. Why?
The Flow Sense system detects backpressure. Even if the vent looks clean at the exit, there could be a crush in the hose behind the dryer or a blockage deep in the wall. We can measure the airflow to confirm.
Is there an LG appliance repair technician near me?
Yes, if you are in Roxbury, Dorchester, or West Roxbury, we are your local service team. We are based nearby and can get to your home quickly to assess your LG appliance.
Do you fix LG Craft Ice makers?
Yes, the Craft Ice makers (spherical ice) are complex and prone to jamming or motor failure. We can repair or replace these specific ice maker modules.
Do you carry parts for LG appliances?
We stock our trucks with common LG parts, such as drain pumps, water valves, Hall sensors, and thermal fuses. This allows us to complete many repairs on the very first visit.
Conclusion
Appliance Repair Pros is your local specialist for LG appliance repair in Roxbury, Massachusetts. Whether you have a TurboWash washer or an InstaView refrigerator, we have the skills and experience to fix it right. We combine brand specific knowledge with a commitment to honest, local service. We serve the entire Roxbury area, including Dorchester and West Roxbury, helping you keep your household running smoothly.
Reach out to us for assistance with your LG appliance today.
