GE Appliance Repair in Roxbury, MA
Your Home Deserves the Best—Our Certified Technicians Provide, Reliable Service And We Deliver Fast, Affordable, and Long-Lasting Repairs In Roxbury, Roxbury Crossing, West Roxbury, Dorchester, Massachusetts and Nearby Areas
GE Appliance Repair in Roxbury, Massachusetts, Appliance Repair Pros
You repair GE appliances in Roxbury, Massachusetts, and nearby areas from Roxbury Crossing to West Roxbury and Dorchester. Whether you rely on a high capacity French door refrigerator, a front load washing machine with UltraFresh Vent technology, a gas range, a wall oven, a dishwasher, or a countertop microwave, our team is equipped to handle it. We understand the specific needs of local homes, from the classic triple deckers in Fort Hill to the modern apartment complexes near Nubian Square.
General Electric (GE) appliances are a staple in American homes, known for their innovation and durability. However, even the best machines require maintenance and repair over time. We focus on careful diagnostics to identify the root cause of the breakdown, ensuring we fix the problem correctly rather than just swapping parts. Our technicians treat your home with total respect, protecting your floors and maintaining a clean workspace. We provide dependable scheduling and clear communication throughout the process. Contact us today to schedule your service.
GE Appliances We Service in Roxbury
Homeowners in Roxbury choose GE for its wide range of options, from dependable standard models to high end luxury suites. When these appliances fail, it disrupts your daily routine. We provide comprehensive repair services to restore performance and efficiency. Our team is familiar with the specific engineering choices GE uses, such as their TwinChill evaporators and Infusible wash systems.
Common GE appliances we repair:
- Standard GE refrigerators and freezers
- GE Profile smart appliances
- GE Cafe customizable series
- Monogram luxury built in units
- Top load and front load washers
- Gas and electric dryers
- Dishwashers with Piranha hard food disposers
- Slide in ranges and cooktops
- Advantium speed cook ovens
What makes GE repairs different:
- Proprietary electronic control boards and software logic
- Specific inverter compressor technology in newer fridges
- Unique hot surface glow bar igniters in gas ovens
- Complex dual evaporator systems in Profile and Cafe lines
- SmartDispense bulk detergent systems in washers
- Wifi connectivity modules requiring digital diagnostics
- Heavy duty stainless steel construction in Monogram lines
Why Homeowners Choose Appliance Repair Pros for GE Repairs
Brand Specific Diagnostics and Correct Root Cause Testing
GE appliances often share error codes across models, but the underlying cause can vary. For example, a cooling issue in a GE Profile fridge might be a fan motor in one model or a control board relay in another. We use schematics and multimeters to trace the voltage and resistance of components. This prevents the frustration of guessing and ensures we solve the actual issue on the first attempt.
Experience Across GE Profile, GE Cafe, and Monogram
While a standard GE dryer is relatively simple, a Monogram professional range or a GE Cafe French door fridge involves complex engineering. We understand the nuances of these sub lines. We know how to access the hidden service modes in Cafe touchscreens and how to safely disassemble the heavy panels on Monogram built in units without causing cosmetic damage.
Respect for the Home and Clean Work Habits
We know that inviting a service technician into your home requires trust. Whether you live in a renovated brownstone or a condo, we respect your space. We use protective mats for tools to prevent scratches on your countertops or floors. We clean up any packaging, debris, or water spills resulting from the repair, leaving your home exactly as we found it, only with a working appliance.
Dependable Scheduling and Clear Communication
Your time is valuable. We strive to offer appointment windows that work with your schedule, whether you are commuting from downtown or working from home. We communicate clearly about our arrival times so you are not left waiting. When we diagnose the issue, we explain it in plain English so you understand what went wrong and how we plan to fix it.
Service Area Focus in Roxbury and Nearby Areas
We are a local business focused on Roxbury, Dorchester, and the surrounding neighborhoods. We know the local roads, the parking situations, and the specific electrical and plumbing quirks often found in Boston area housing. This local focus allows us to respond faster and spend more time fixing your appliance and less time in traffic.
Common Problems We Fix in GE Appliances
GE Refrigerator Not Cooling
This is the most urgent issue we see. You open the door and the milk is warm, or the ice cream is soft. On GE models, this often involves the fan systems or the defrost control.
- Evaporator fan motor failure
- Main control board relay burnout
- Defrost heater failure causing ice buildup
- Condenser coils clogged with dust
- Inverter board failure (on newer models)
How we diagnose it
We check the frost pattern on the evaporator coils. A solid block of ice indicates a defrost failure, while a partial frost pattern points to a sealed system issue. We test the fans for proper voltage from the main board.
What you can do right now
Clean the condenser coils underneath or behind the fridge. Ensure the vents inside the fresh food compartment are not blocked by large food items.
GE Dishwasher Not Draining
Finding a pool of water at the bottom of your dishwasher is unpleasant. GE dishwashers use a specific style of drain pump and filtration system that can get clogged.
- Clogged fine mesh filter
- Drain pump motor failure
- Check valve stuck closed
- Drain hose obstruction
- Piranha hard food disposer jammed
How we diagnose it
We listen to the pump to see if it hums or tries to engage. We inspect the drain hose path to the sink. We remove the filter assembly to check the sump area for debris like broken glass or toothpicks.
What you can do right now
Check your kitchen sink drain to make sure it is clear. If you have a garbage disposal, run it to clear the path. Clean the ultra fine filter in the bottom of the tub.
GE Oven Not Heating (Gas or Electric)
You turn the oven to bake, but it never reaches temperature. On GE gas ranges, the glow bar igniter is the most common culprit.
- Weak or broken glow bar igniter (gas)
- Burned out bake element (electric)
- Tripped thermal fuse
- Control board not sending power
How we diagnose it
For gas units, we observe if the igniter glows. If it glows but does not open the valve, it is too weak. For electric units, we test the element for continuity. We also check the sensor resistance.
What you can do right now
Check your home circuit breaker. Electric ovens run on 240V and often have a double breaker that can trip.
GE Washer Not Spinning or Agitating
The washer fills and drains, but the clothes come out soaking wet because the spin cycle failed. This puts stress on your dryer.
- Lid lock assembly failure
- Broken drive belt
- Shifter or actuator failure
- Motor capacitor failure
- Speed sensor error
How we diagnose it
We check the error codes in the service mode. We test the lid lock, as most GE washers will not spin if the lock is not engaged. We verify that the motor is receiving power and that the belt is intact.
What you can do right now
Ensure the load is balanced. If it is a top loader, make sure the lid strike is not bent or damaged.
GE Dryer Not Heating
The drum turns, but the clothes stay cold and wet. This is common in both gas and electric GE dryers.
- Burned out heating element (electric)
- Failed gas valve coils (gas)
- Blown thermal safety fuse
- Clogged vent causing overheating
How we diagnose it
We test the continuity of the element and the thermostats. For gas units, we watch the ignition sequence to see if the gas valve opens. We almost always check the airflow at the vent.
What you can do right now
Check your lint trap and the external vent hood outside to make sure air is flowing freely.
GE Ice Maker Not Dispensing Ice
The fridge is cold, but the ice bucket is empty. GE ice makers are mechanical units that can jam or fail electrically.
- Frozen fill tube
- Failed water inlet valve
- Ice maker mold thermostat failure
- Broken auger motor (for dispenser issues)
How we diagnose it
We check if water is reaching the mold. We force a harvest cycle to see if the motor turns. We inspect the door wiring harness for breaks, a common issue in some side by side models.
What you can do right now
Make sure the ice maker is turned on (feeler arm down or switch on). Check if your water filter needs replacing.
Our GE Repair Services by Appliance Type
GE Refrigerator and Freezer Repair
GE refrigerators are sophisticated machines, especially the Profile and Cafe lines which often feature TwinChill technology (separate evaporators for fridge and freezer). The most common failures involve the defrost system or the fans that circulate air. When these fail, cooling becomes inconsistent.
- Symptoms we commonly fix: Fresh food section freezing items, loud fan noises, water leaking from the dispenser, freezer floor icing up, temperature fluctuations, and error codes on the display.
How we approach the repair
We use temperature probes and multimeters to test the thermistors and control board logic. We check the condition of the door gaskets to ensure warm air is not leaking in. For sealed system issues, we use specialized equipment to detect refrigerant leaks.
GE Washing Machine Repair
GE top load and front load washers are workhorses. The newer front loaders with the UltraFresh Vent system are designed to reduce odors, but they rely on complex sensors. Top loaders often face issues with the lid switch or the mode shifter.
- Symptoms we commonly fix: Washer stops mid cycle, loud banging during spin, water not filling, water leaking on the floor, moldy smells, and door locking issues.
How we approach the repair
We enter the technician service mode to read stored error codes. This guides us to the specific component failure, whether it is the drain pump, the pressure sensor, or the motor inverter. We always check the belt and suspension rods for wear.
GE Dryer Repair
Whether you have a gas or electric GE dryer, airflow is critical. GE dryers have robust motors, but the heating components wear out over time due to the high temperatures involved. In Roxbury’s older homes, long venting runs can exacerbate these issues.
- Symptoms we commonly fix: No heat, drum not spinning, loud squeaking or thumping, dryer takes too long to dry, and burning smells.
How we approach the repair
We clean the internal housing of lint during the repair to prevent fire hazards. We test the cycling thermostat and high limit fuse. For squeaky dryers, we inspect the rear drum bearing and support slides.
GE Dishwasher Repair
GE dishwashers are known for their cleaning power, often utilizing a Piranha hard food disposer. When this disposer jams or the pump fails, the unit will not drain. Electronic control board failures are also possible after power surges.
- Symptoms we commonly fix: Dishes coming out dirty, unit not starting, control panel unresponsive, water not draining, soap dispenser not opening, and leaks from the door.
How we approach the repair
We check the input voltage to the main board. We inspect the sump area for blockages in the chopper blade. We also check the float switch to ensure the unit is filling to the correct water level.
GE Oven Range and Cooktop Repair
GE ranges are found in many Roxbury kitchens. Gas models use a glow bar igniter that is a wear item; it will eventually fail and need replacement. Electric models use hidden bake elements that can burn out, requiring panel removal to access.
- Symptoms we commonly fix: Oven takes a long time to heat, gas smell, burner clicking but not lighting, F-code errors, door stuck locked, and uneven baking.
How we approach the repair
We test the safety valve and igniter amperage. We calibrate the oven temperature if it has drifted. For glass cooktops, we test the infinite switches and surface elements for shorts.
GE Microwave Repair
We service both standard over the range GE microwaves and the advanced Advantium speed cook ovens. These units operate on high voltage and require strict safety protocols during repair.
- Symptoms we commonly fix: Microwave runs but does not heat, turntable not turning, sparks inside, door handle broken, and keypad not responding.
How we approach the repair
We discharge the high voltage capacitor before touching internal components. We test the magnetron and high voltage diode. We also check the door interlock switches, which are a frequent cause of “no start” conditions.
Brand Notes for GE Profile, GE Cafe, and Monogram
GE Profile Service and Repair
The Profile series introduces more sleek styling and integrated technology. These units often use more complex user interfaces and sensor arrays than the standard GE line. They frequently feature Keurig brewing systems in fridges or dual convection fans in ovens.
- Common service situations: Dispenser leaks in fridges, software glitches requiring resets, and convection fan motor failures in ovens.
Accurate diagnosis is vital here because the parts are specific to the Profile line. We verify software versions and sensor readings to ensure the smart features function correctly.
GE Cafe Service and Repair
The Cafe line is distinct for its customizable hardware and pro style look. These appliances are heavy and often built with commercial inspired designs. They feature six burner cooktops and French door wall ovens that require specialized knowledge to service.
- Common service situations: Calibrating precision cooking modes, replacing specialized burner igniters, and servicing dual compressor systems in larger refrigeration units.
We take extra care with the finish and hardware of Cafe appliances, knowing that the aesthetic is a major part of the investment.
Monogram Service and Repair
Monogram is GE’s ultra luxury line. These are often built in units, such as column refrigerators and 48 inch ranges. Servicing Monogram requires not just technical skill but also the ability to handle heavy, integrated panels and complex installation environments.
- Common service situations: Sealed system repairs on built ins, brass burner maintenance, and precision temperature control diagnosis.
We approach Monogram repairs with a focus on precision. These units are built to last for decades, and our repairs are intended to maintain that longevity.
Understanding Common GE Error Codes and Warnings
GE appliances use specific codes to alert you to problems. While these codes are helpful, they are just the starting point for our diagnosis.
- tE / tC (Dryers/Ovens): Indicates a temperature sensor error. The control board is not receiving a valid reading from the thermistor.
- H20 (Washers): Water supply issue. The washer is not filling fast enough, which could be clogged screens or a bad valve.
- F2 (Ovens): Oven temperature is too high (runaway temp). This is often a stuck relay on the board or a shorted element.
- F3 (Ovens): Open or shorted oven sensor. The sensor usually needs replacement.
- F7 (Ovens): Stuck button or key. The control panel ribbon cable may need cleaning or the touch membrane is failing.
- 88 or 89 (Fridges): Often indicates a power surge or a main board communication error.
- Cdn (Dryers): Improper voltage. Often seen in electric dryers if one leg of the 240V power is lost.
- Locked / Control Lock: This is often a user setting, but if the light stays on and cannot be disengaged, the user interface may be defective.
Maintenance Tips for GE Owners in Roxbury
To keep your GE appliances running smoothly in the variable New England climate, regular maintenance is key.
- Clean Refrigerator Coils: GE fridges rely on good airflow. Vacuum the condenser coils every 6 months to prevent the compressor from overheating.
- Use Affresh in Washers: For front load GE washers, run a cleaning cycle with a tablet monthly. Leave the door open to let the UltraFresh system work.
- Check Dryer Vents: In Roxbury’s older homes, dryer vents can be long and winding. Clean them annually to prevent thermal fuse blowouts.
- Clean Dishwasher Filters: Remove and rinse the fine mesh filter in the bottom of your GE dishwasher to ensure good water flow and clean dishes.
- Calibrate Your Oven: If your GE oven seems to be cooking too hot or cool, check the manual for calibration steps or ask us to do it during a service call.
- Inspect Door Gaskets: Wipe down fridge and freezer seals with warm water to keep them pliable and sealing tight.
- Avoid Overloading: Do not overload your GE washer or dryer. This strains the motor and suspension rods, leading to premature failure.
- Hard Water Care: Roxbury water can leave mineral deposits. Check your water inlet screens on washers and fill valves on fridges periodically for calcium buildup.
Serving Roxbury, MA and Nearby Areas
We are proud to serve Roxbury and the surrounding communities. We understand the mix of historic charm and modern living in this area. Our technicians are frequently in your neighborhood, ready to help.
- Roxbury
- Roxbury Crossing
- Dorchester
- West Roxbury
- Mission Hill
- Jamaica Plain
- Mattapan
- Roslindale
Zip codes we serve: 02119, 02120, 02121, 02124, 02130, 02131, 02132.
Frequently Asked Questions About GE Appliance Repair
Is it worth repairing an older GE refrigerator?
GE refrigerators are known for their longevity. If the unit is under 12 years old and the repair involves a fan, board, or defrost component, it is usually very worth it. If it involves a compressor failure on an older unit, we will help you weigh the cost against a new purchase.
Do you service GE Monogram appliances?
Yes, we have the experience and technical capability to service the high end GE Monogram line. We understand the built in requirements and the premium components used in these luxury appliances.
Why is my GE dishwasher not draining?
This is often caused by a clog in the filter or the drain pump. GE dishwashers have a check valve that can also get stuck. Check your sink drain first; if it is clear, the issue is likely inside the dishwasher’s pump system.
Can you fix GE Advantium ovens?
Yes, Advantium ovens use a combination of microwave, halogen, and convection cooking. They are complex machines. We can repair issues with the turntable, the halogen lamps, and the microwave magnetron components.
What does the “tE” error code mean on my GE dryer?
“tE” stands for Temperature Error. It usually means the thermistor (temperature sensor) is open or shorted, or the wiring to it is damaged. The dryer will stop heating to prevent a fire. We can test and replace this sensor.
Is there a GE appliance repair technician near me?
Yes, if you are in Roxbury, Dorchester, or West Roxbury, we are your local service team. We are based nearby and can get to your home quickly to assess your GE appliance.
My GE gas oven glows but won’t light. What is wrong?
This is the classic symptom of a weak glow bar igniter. The igniter draws electrical current to open the gas safety valve. As it ages, it gets weak and cannot draw enough current, so the gas valve never opens. We can replace this wear item to restore function.
Do you carry parts for GE appliances?
We stock our trucks with the most common GE parts, such as igniters, belt kits, pump motors, and thermal fuses. This allows us to complete many repairs on the very first visit. If a specific control board is needed, we can order it quickly.
Conclusion
Appliance Repair Pros is your local specialist for GE appliance repair in Roxbury, Massachusetts. Whether you have a standard GE washer or a luxury Monogram range, we have the skills and experience to fix it right. We combine brand specific knowledge with a commitment to honest, local service. We serve the entire Roxbury area, including Dorchester and West Roxbury, helping you keep your household running smoothly.
Reach out to us for assistance with your GE appliance today.
