Washer & Dryer Repair in Roxbury, MA
Appliance Repair for Homes & Businesses in Roxbury, Roxbury Crossing, West Roxbury, Dorchester, Massachusetts and Nearby Areas
Washer and Dryer Repair in Roxbury, Massachusetts, Appliance Repair Pros
Washer and Dryer Repair in Roxbury, Massachusetts, is a critical service for keeping your household running efficiently. We help homeowners in Roxbury, Roxbury Crossing, and Dorchester regain control of their laundry routines when equipment fails. Whether you are dealing with a washer that will not spin, a dryer that leaves clothes damp, loud banging noises, or water leaking onto the floor, our team is ready to help. We understand the specific laundry setups in local homes, from tight stackable units in South End condos to heavy duty machines in the basements of classic triple deckers.
A broken laundry set leads to piles of dirty clothes and trips to the laundromat. We focus on careful diagnostics to identify the root cause of the breakdown so we can fix it correctly. Our technicians treat your home with respect, protecting your floors and maintaining a clean workspace. We provide dependable scheduling to minimize the disruption to your week. Contact us today to schedule your service.
Washer and Dryer Repair Services in Roxbury
Reliable laundry appliances are essential for modern life. When they stop working, it disrupts your entire schedule. We provide comprehensive repair services to restore performance and safety for both washing machines and clothes dryers. Our team looks beyond the obvious symptoms to check the underlying components that control agitation, drainage, heating, and airflow.
Laundry systems we work on:
- Top loading washing machines with agitators
- High efficiency (HE) top loaders
- Front loading washers
- Gas dryers
- Electric dryers
- Stackable laundry centers
- All in one washer dryer combos
- Ventless and condensing dryers
What makes laundry repair tricky:
- Direct drive motors versus belt drive systems
- Lid lock assemblies and safety switches
- Gas valve coils and igniters
- Moisture sensors and control boards
- Suspension rods and counterweights
- Complex drainage pumps and filters
- High voltage heating elements
Common Washer and Dryer Problems We Fix
Washer Will Not Drain
You open the lid to find your clothes floating in a tub of gray water. This is one of the most common issues we see. It often results from a blockage in the drain system or a failure of the pump mechanism.
- Clogged coin trap or drain filter
- Failed drain pump motor
- Broken lid switch preventing the cycle step
- Kinked drain hose
- Obstruction in the house standpipe
How we diagnose it
We listen for the hum of the pump motor. If it hums but does not pump, it is likely jammed. We check the continuity of the lid switch and inspect the drain path for small socks or coins that often get stuck.
What you can do right now
Check the drain hose behind the machine to ensure it is not crushed against the wall. If your model has a front access filter, try cleaning it out, but be prepared for water to spill.
Dryer Is Not Heating
The drum spins, but the clothes come out cold and wet after an hour. In Roxbury homes, we see this with both gas and electric units. It indicates a failure in the heat production system.
- Burned out heating element (electric)
- Weak gas valve coils (gas)
- Blown thermal fuse
- Failed igniter (gas)
- Tripped house breaker (electric)
How we diagnose it
For electric dryers, we test the element for a break in the coil. For gas dryers, we observe the ignition sequence to see if the igniter glows and if the gas valve opens. We also check the thermal fuse, which cuts heat for safety.
What you can do right now
Check your circuit breaker. Electric dryers run on a double breaker; sometimes one half trips, allowing the motor to spin but providing no heat.
Washer Shakes or Vibrates Excessively
Your washer sounds like it is about to take flight or walk across the laundry room. This is especially problematic in wood frame multi family homes in Dorchester where vibration travels through the floor.
- Unbalanced load
- Worn out suspension rods
- Broken shock absorbers (front load)
- Leveling legs not set correctly
- Damaged counterweight
How we diagnose it
We push down on the tub to test the recoil of the suspension rods. We check the feet of the machine to ensure all four are firmly touching the floor. We also inspect the internal weights for cracks.
What you can do right now
Make sure the machine is level. Try redistributing the wet clothes manually and running the spin cycle again.
Dryer Takes Too Long to Dry
The dryer gets hot, but it takes two or three cycles to dry a load of towels. This is almost always an airflow issue, not a heat issue. Moist air must escape for clothes to dry.
- Clogged lint screen
- Crushed flexible vent hose
- Lint buildup in the house ductwork
- Blower wheel obstructed
- Moisture sensor coated in dryer sheet residue
How we diagnose it
We measure the airflow at the external vent. We disconnect the vent hose to see if the dryer works properly when venting directly into the room (for testing only). We check the blower wheel for lint packing.
What you can do right now
Clean your lint filter. Go outside and check the vent hood to make sure the flaps open when the dryer is running. If there is no airflow outside, your duct is clogged.
Washer Will Not Spin
The water drains out, but the clothes are still soaking wet because the high speed spin never happened. This puts strain on your dryer and wastes time.
- Broken drive belt
- Failed lid switch or door latch
- Worn motor coupling
- Motor control board failure
- Shifter assembly failure
How we diagnose it
We check if the motor runs but the drum does not turn, indicating a belt or coupler issue. We test the door latch, as most modern washers will not spin if they believe the door is open for safety reasons.
What you can do right now
If it is a top loader, make sure the lid is closing completely and the latch is not bent.
Water Leaking on Floor
Puddles around your washer can damage flooring and ceilings. Leaks can occur during the fill cycle, the wash cycle, or the drain cycle.
- Loose fill hoses
- Cracked drain pump housing
- Torn door boot seal (front load)
- Tub seal failure
- Oversudsing causing overflow
How we diagnose it
We dry the area and run a cycle to watch for the exact point of the leak. We inspect the rubber door gasket for small tears caused by zippers or keys. We check the hot and cold water inlet connections.
What you can do right now
Turn off the water supply valves behind the washer. Wipe up the water immediately. Check if the hose connections are hand tight.
Loud Squeaking or Thumping in Dryer
A rhythmic squeak or heavy thump suggests mechanical wear. Ignoring this can lead to the drum stopping completely.
- Worn drum support rollers
- Worn idler pulley
- Frayed drive belt
- Worn drum glides
- Loose blower wheel
How we diagnose it
We disassemble the dryer cabinet to inspect the rollers and pulleys. We spin the drum by hand to feel for resistance or flat spots on the rollers.
What you can do right now
Do not overload the dryer, as this puts extra stress on the rollers. If the noise is grinding, stop using it to prevent damage to the motor.
Washer Smells Like Mold
A musty odor coming from your washer, particularly front loaders, transfers to your clean clothes. This is caused by bacteria and mold growing in damp crevices.
- Soap scum buildup in the outer tub
- Mold in the door gasket folds
- Clogged drain filter retaining dirty water
- Using too much detergent
How we diagnose it
We inspect the gasket and the dispenser drawer. We check the drain pump filter for trapped debris that might be rotting.
What you can do right now
Run a hot cycle with a washer cleaner or bleach. Leave the door open between uses to let the drum dry out.
Safety Notes for Washer and Dryer Issues
Laundry appliances combine water, electricity, and heat. Safety is paramount, especially in the older homes found throughout Roxbury and Mission Hill.
- If you smell gas near the dryer: Turn off the gas valve immediately. Do not switch any lights on or off. Leave the building and call the gas company.
- If the washer is filling uncontrollably: Turn off the water supply valves at the wall immediately to prevent flooding.
- If you smell burning rubber: This is often a belt friction burn. Stop the machine to prevent fire.
- If the dryer is hot to the touch on top: The vent is likely clogged, creating a fire hazard. Stop using it until the vent is cleaned.
Brands We Service for Washer and Dryer Repair in Roxbury
We work on a wide variety of laundry brands. From sturdy commercial style units to advanced smart appliances, we understand the technology inside them.
Whirlpool Family (Whirlpool, Maytag, Amana, Roper)
These are the most common units in Boston area homes. They are known for durability. Older top loaders use a direct drive system, while newer ones use a vertical modular washer (VMW) design.
- Common issues we see: Lid lock failures, agitator dogs wearing out (top load), and actuator failures preventing the shift from wash to spin.
We carry the most common couplers and actuators for these brands to fix them on the spot.
GE Family (GE, Hotpoint)
GE washers often feature the “Hydrowave” system with unique motor sounds. Their dryers are workhorses found in many rental units.
- Common issues we see: Inverter board failures on motors, front tub support wear in dryers, and heater assembly burnouts.
Diagnosing the inverter board requires specific voltage tests which we perform routinely.
Samsung and LG
These brands dominate the front load market with high tech features. They use direct drive motors attached to the back of the drum rather than belts.
- Common issues we see: Drain pump failures, unbalanced load errors (UE/UB), and main control board failures.
We are experienced in testing the resistance of the stator and rotor in these direct drive motors.
Speed Queen
Known for commercial grade quality and heavy duty warranties, these machines are built differently. They use steel gears and simple mechanical timers in many older models.
- Common issues we see: They rarely break, but when they do, it is often a belt issue, a timer contact, or a brake pad wearing out.
We use OEM parts to ensure these machines maintain their legendary reliability.
Electrolux and Frigidaire
Electrolux front loaders are known for their second floor vibration guarantee, making them popular in condos. They have specific bellows (door seals) that can be tricky to replace.
- Common issues we see: Door latch alignment issues, drain pumps clogged by coins, and heating element failures in dryers.
We verify the leveling closely on these units as they are sensitive to being off balance.
Understanding Common Laundry Error Codes
Digital displays provide codes that point us in the right direction. These codes describe the symptom the computer is seeing.
- F7 E1 (Whirlpool): Basket speed sensor fault. The washer cannot tell how fast it is spinning.
- LE (LG): Locked Motor error. Often a wiring harness issue or a heavy load strain.
- UE / Ub (Samsung): Unbalanced load. The machine cannot distribute the wet clothes evenly to spin.
- E1 / F1: Often indicates a main control board failure across various brands.
- LD (Long Drain): The water is taking too long to empty, signaling a clog or pump weakness.
- F01 (Maytag): Main control board failure or communication error.
Maintenance Tips for Washer and Dryer Owners in Roxbury
Preventative maintenance helps avoid emergencies. Given the humid summers and cold winters in Roxbury, taking care of your laundry room is vital.
- Clean the Dryer Vent Annually: Lint buildup in the ductwork is a major fire hazard and the top cause of dryer failure. This is critical in older homes with long vent runs.
- Leave the Washer Door Open: For front loaders, leave the door ajar after use to let moisture evaporate and prevent mold growth on the seal.
- Replace Hoses Every 5 Years: Rubber fill hoses degrade and can burst, causing massive flood damage. We recommend stainless steel braided hoses.
- Check Pockets: Coins, keys, and nails are the enemies of drain pumps. Always check pockets before loading.
- Do Not Overload: Stuffing the machine puts strain on the motor, suspension, and bearings. It also prevents clothes from getting clean.
- Clean the Lint Filter Every Load: This improves efficiency and prevents overheating.
- Level the Machine: If your washer rocks, adjust the feet. Vibration destroys the internal components over time.
- Use HE Detergent: In high efficiency machines, use only HE detergent and use it sparingly to prevent soap buildup.
Service Area for Washer and Dryer Repair in and Around Roxbury, Massachusetts
We are proud to be a local service provider for Roxbury and the surrounding neighborhoods. We cover the area from Roxbury Crossing to Mattapan and over to West Roxbury. Our technicians are familiar with navigating the narrow stairwells and basement access common in Boston housing.
- Roxbury
- Roxbury Crossing
- Dorchester
- West Roxbury
- Mission Hill
- Jamaica Plain
- Mattapan
- Roslindale
Zip codes we serve: 02119, 02120, 02121, 02124, 02130, 02131, 02132.
Frequently Asked Questions
Is it cheaper to repair a dryer or buy a new one?
Dryers are generally simpler machines than washers, making them very cost effective to repair. Replacing a belt, roller, or heating element is significantly cheaper than buying a new unit. Unless the motor has seized or the drum is rusted through, repair is usually the smart choice.
Why is my washer stopping mid cycle?
This can happen if the machine cannot drain, if the lid lock fails, or if it overheats. Modern machines will pause if they detect an error to prevent damage. We can read the error history to find out exactly why it stopped.
Do you repair stackable washer dryer units?
Yes, we service stackable units and laundry centers. These are very common in condos and apartments in Roxbury. We have the tools and experience to access the components in these tight configurations safely.
Why does my dryer smell like burning?
A burning smell typically comes from lint buildup touching the heater or a belt slipping on the drum. Stop using the dryer immediately and have it inspected. Lint fires are a real danger.
Can you fix a washer that is leaking from the bottom?
Yes, we can trace the leak to its source, whether it is a pump, a hose, or a seal. We recommend turning off the water supply until we arrive to prevent damage to your floor.
Is there a washer repair technician near me?
Yes, if you are in Roxbury, Dorchester, or the surrounding Boston neighborhoods, we are your local repair team. We are nearby and ready to assist with your laundry appliance needs.
Do you work on gas dryers?
Yes, we are fully qualified to repair gas dryers. We handle ignition issues, valve coils, and flame sensors. We always test for gas leaks after completing a repair to ensure your safety.
Why are my clothes tearing in the washer?
This can be caused by a damaged drum, a foreign object like a bra wire sticking out, or an agitator that has become rough. We inspect the inside of the drum carefully to find the sharp edge causing the damage.
Conclusion
Appliance Repair Pros is your dedicated partner for washer and dryer repair in Roxbury, Massachusetts. We understand that a broken laundry setup disrupts your life, and we are committed to providing thorough, safe, and effective repairs. From fixing wobbly washers in triple deckers to repairing high tech dryers in new condos, our diagnostics are precise and our work is reliable. We serve the entire Roxbury area, including Dorchester and West Roxbury, helping you get back to clean clothes.
Reach out to us for assistance with your washer and dryer problems today.
